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CREATING MEANINGFUL CONNECTIONS

ADENES Australasia is a leading provider of loss adjusting and insurance services in Australia and New-Zealand.


We promise you a better service: every claim, every time.

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vrs ANA

vrs ANA is specialize in commercial loss adjusting in Australia and Asia. It exemplifies ADENES Australasia’s values through advanced systems, strong client relationships and hands-on leadership.

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vrs Vering Australasia

vrs Vering Australasia is ADENES Australasia’s specialist adjuster team for complex corporate and international losses. It combines regional market knowledge with the global expertise of the vrs Adjusters organisation to serve multinational clients.

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vrs Citywide

vrs Citywide operates as ADENES Australasia’s dedicated entity in New Zealand, delivering claims solutions across the country with coverage, across all metropolitan and regional areas.

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ARC Assessing

ARC Assessing is an independent Australian firm specializing in heavy vehicle and machinery claims. It provides expert support with on-site inspections and advanced reporting across industries like construction and mining.

ADENES’ MISSION

Our mission is to deliver innovative, client-focused services and solutions that inspire confidence, exceed expectations, and empower our people to create meaningful connections, sustainable lasting impact and accelerate growth and recognition of its brands.

Raphaël Xixons
ADENES Group CEO

OUR IMPACT

120+

Countries

including 40 directly operated

4,500+

Employees

Expert professionals worldwide

1.5M+

Claims Handled

Annual expertise deployment

550M$

Revenue

Annual group revenue

2,400+

Loss Adjusters

Certified professionals globally

OUR PHILOSOPHY

Link to: Mission

Loss adjusting

Loss adjusting that adds value to the insurance process

Link to: Mission

Risk management

Cost-effective risk reviews that help you and your client

Link to: Mission

Claims consultancy

Teamwork to solve problems and improve processes

Link to: Mission

Service with purpose

Service by design, outcomes by agreement

SERVICES

We support insurers and policyholders at every stage of the claim. From day-to-day loss adjusting to large-scale catastrophe response, and through our insurance services, we are guided by the same standards – clarity, speed and reliability.

Our goal: to ensure peace of mind, whatever the situation.

ALL OUR SERVICES

STRATEGIC PARTNERSHIP

We have chosen to partner with vrs Adjusters. This close collaboration, built on shared expertise and collective know-how, enables us to deliver a comprehensive range of services internationally. Our objective: to respond uniquely to every situation, anywhere in the world.

PARTNERSHIP BENEFITS

«Our partnership with vrs Adjusters strengthens our global network, expands our operational capabilities and enhances the solutions we deliver to our clients worldwide.»

Tancrède Stagnara
CEO International
+ vrs Adjusters President

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NEWS

The ADENES Group presents its new governance structure to support its growth strategy

Paris, January 21, 2026
To support its growth, both in France and internationally, the ADENES Group, European leader in loss adjustment and insurance services, is changing its governance structure as of February 1, 2026…

Leran more

CAT Special

Faced with natural disasters, ADENES Group deploys its teams of experts 24/7 to provide a fast and effective response.
Our global network enables immediate intervention on every continent.

CAT Emergency Contact Learn more
MORE NEWS

ADENES Australasia
Level 25, 100 Mount Street,
North Sydney NSW 2060
Our After-Hours Emergency Contact Number is
1800 76 11 00

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