Loss adjusting

ADENES Australasia’s core business. 
Responsiveness, proximity and technical approach are values shared by each of its companies.

High Frequency Claims

High-Frequency & Daily Claims Evaluating loss means valuing people. For this reason, we approach high-frequency claims with punctuality, speed, technical precision, transparency, and clear communication. We constantly pioneer innovative, tech-driven solutions to prioritize who matters most: the insured. Our strength lies in our commitment to excellence. Fully digitized processes streamline workflows to meet strict Service Level Agreements (SLAs) and deliver the solutions that best suit our clients’ needs. By leveraging cutting-edge technology, our loss adjusters can focus their time and energy on building genuine personal and professional relationships with policyholders, agents, and corporate clients. This is a new era of claims expertise—smarter, faster, and more collaborative.

Complex Claims

Every complex claim requires a strategy that breaks down intricate technicalities into simple, measurable elements. ADENES Australasia delivers a bespoke, tailor-made management methodology for major losses. We deploy an integrated team of specialized engineers, forensic accountants, and niche technical experts, all coordinated by a single Project Leader. This ensures the client, broker, and insured have one dedicated point of contact. Backed by a cross-functional Group structure, we guarantee an uncompromised standard of excellence for all types of damage. Furthermore, the Group manages complex claims worldwide through our strategic global membership with Vering International and vrs Adjusters.